Privacy Policy

Last updated: October 2026

Forward 18 Coatings & Flooring LLC (“Forward 18,” “we,” “us”) respects your privacy. This Privacy Policy explains how we collect, use and protect information when you visit our website or contact us about our services.

1. Information We Collect

• Information you give us: your name, phone number, email address, property address, project details and any photos you send when you request an estimate or contact us.
• Information collected automatically: browser type, device information, IP address, pages visited and similar usage data, collected through cookies and analytics tools.

2. How We Use Your Information

• To respond to your inquiries and prepare estimates.
• To schedule, perform and follow up on work.
• To send appointment reminders and service-related messages by phone, text or email.
• With your consent, to send occasional updates or offers. You can opt out at any time.
• To understand how our website is used and improve it.

3. Text Messages

If you give us your mobile number, you agree that we may contact you by text about your inquiry or project. Message and data rates may apply. Reply STOP to opt out at any time. We do not sell or share your mobile number or text-messaging consent with third parties for their marketing purposes.

4. How We Share Information

We do not sell, rent or trade your personal information. We may share it with trusted service providers who help us run our business (for example, scheduling, estimating, communication and website tools), only as needed to provide those services, or when required by law.

5. Cookies

Our website uses cookies and similar technologies to improve your experience and measure site traffic. You can control cookies through your browser settings.

6. Data Security

We use reasonable measures to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Third-Party Links

Our website may link to other websites, such as social media. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect information from them.

9. Your Choices

You may ask us to access, correct or delete the personal information we hold about you, or to stop marketing messages, by contacting us below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “last updated” date above shows when it was last revised.

11. Contact Us

Forward 18 Coatings & Flooring LLC
Brooklyn, NY 11249
Phone: (917) 673-4279
Email: [email protected]